From activities like billing, payments, product shipments to inventory management, marketing, and advertising. Drago Stores solves it all.
In 2018, Alejandro founded Drago Stores S.A.S. in Colombia with the goal of expanding the team responsible for operating the AFA Stores website, our main client in the United States. AFA Stores is an e-commerce company dedicated to selling home furniture under the dropshipping model, offering over 100,000 products from more than 50 brands. The Drago team grew into three different departments: marketing, operations, and accounting.
The Merchandising department is responsible for managing all the main information about products from different brands. One team receives, organizes, and publishes the features of each product, while another handles the graphical aspect. The latter ensures that each product has its corresponding image and that it matches the features provided by the brand. Additionally, the designers create various promotional banners for the AFA Stores website.
The operations department is responsible for receiving and processing all product purchase orders and coordinating with the supplier. The team maintains constant communication with both the supplier and the customer to ensure that the delivery process proceeds smoothly. Additionally, they must remain vigilant for any issues that may arise and resolve them efficiently.
This area is responsible for auditing the accounts sent by suppliers to Drago Stores, recording invoices in our system, and processing payments to both suppliers and transportation companies that provide their services to us. Additionally, they monitor invoices to ensure accounts receivable balance.